Privacy Policy

In short

This website sets no cookies, runs no analytics, and loads nothing from any other company. Nothing here follows you anywhere. The only information we hold about you is whatever you choose to put in an email to us, plus the ordinary technical records our hosting provider keeps in order to serve the page to you.

Who and what this covers

This policy explains how HYPERINFRA ("we", "us", "our") handles personal information in connection with this website, and in connection with email you send to the address published on it.

It covers this website only. It does not cover any other website you might reach from here.

No cookies and no tracking

This website does not set cookies. It does not use local storage or any similar technique to keep data on your device, and it does not ask you to accept anything, because there is nothing to accept.

To be specific, this site does not use any of the following:

analytics or visitor-measurement tools of any kind;
advertising, retargeting, or conversion tracking;
social media buttons, embeds, or share widgets;
fonts, scripts, stylesheets, or images loaded from another company's servers — everything this site needs is served from this site;
session recording, heatmaps, or fingerprinting;
any form that collects and transmits what you type.

Because nothing is loaded from anywhere else, visiting this website does not tell any third party that you were here.

Information you send us

If you write to the address published on this site, we receive whatever you put in your message. That normally means your email address, your name if you sign your message, and anything else you choose to tell us.

We ask that you do not send passwords, credentials, or sensitive personal information by email. Email is not a secure channel, and we would rather you did not have to rely on it being one.

Technical information

Like every website, this one is delivered by a hosting and content-delivery provider, and that provider keeps ordinary technical records of the requests it serves. Those records typically include the internet address the request came from, the page requested, the date and time, the type of browser and operating system making the request, and whether the request succeeded.

These records are generated by the infrastructure rather than by us. They are used to deliver pages, to keep the site secure and available, and to diagnose faults. We do not use them to build a profile of you, and we do not attempt to identify individual visitors from them.

How we use information

We use information for a small and specific set of purposes:

to read and reply to messages you send us;
to keep a record of correspondence where there is a good reason to, for example an ongoing conversation or an enquiry we may need to refer back to;
to operate, secure, and troubleshoot this website;
to comply with a legal obligation where one applies.

We do not sell personal information. We do not share it for anyone else's marketing. We do not use it to make automated decisions about you.

Why we are allowed to

Where data protection law requires us to identify a legal basis for handling personal information, we rely on the following:

Our legitimate interests — in replying to people who write to us, and in running a website that is secure and works. We consider these interests straightforward and unlikely to override your own rights, in part because so little information is involved.
Legal obligation — where we are required to retain or disclose something by law.

We use third-party providers to host this website and to carry our email. These providers process information on our behalf and under our instructions, and they are not permitted to use it for their own purposes.

Beyond that, we disclose personal information only where we are legally required to do so, or where it is necessary to establish, exercise, or defend a legal claim.

Because our providers operate internationally, information may be processed in a country other than your own. Where that happens, we rely on the safeguards our providers have in place for such transfers.

How long we keep it

We keep correspondence for as long as it is useful for the purpose it was sent for, and then we delete it. Where a conversation ends and there is no reason to keep it, it does not need to be kept.

Technical records held by our hosting provider are retained for a limited period according to that provider's normal practice, and are then discarded.

Your rights

Depending on where you live, you may have some or all of the following rights in relation to personal information we hold about you:

to ask what we hold and to receive a copy of it;
to have inaccurate information corrected;
to ask us to delete it;
to ask us to restrict how we use it;
to object to our use of it where we rely on legitimate interests;
to receive it in a portable form;
to complain to your local data protection authority.

To exercise any of these, write to us at the address below. We will not charge you for a reasonable request, and we will not treat you differently for making one.

We would always rather hear a complaint directly first, so that we have a chance to put something right — but you are entitled to go straight to your regulator, and nothing here is intended to discourage that.

Children

This website is intended for a general adult audience. It is not directed at children, and we do not knowingly collect information from them. If you believe a child has sent us personal information, please tell us and we will delete it.

Other websites

If this website links somewhere else, that site has its own privacy practices and its own policy. We are not responsible for them, and we would encourage you to read them.

Changes to this policy

We may update this policy as the website changes. The version published on this page is the version in effect.

If this site ever starts doing something it does not do today — setting a cookie, measuring visits, loading something from another company — this page will say so before that change goes live.

How to contact us

Questions about this policy, or any request about your information, can be sent to support@hyperinfra.com.

The terms that apply to your use of this site are set out separately in our Terms of Use.